Social Media Management

A Structured Approach to Content, Strategy, and Distribution

A wall with spray-painted artwork of a red speech bubble with a white heart shape inside and the number 1, resembling a social media like icon. A hand with a wedding ring and a brown sweater points a smartphone at the artwork.

Struggling To Stay Consistent Online?

Most businesses know they need to show up on social media.

The challenge is knowing what to post, how often to post, and how to maintain a consistent presence while running a business.

Without a clear system, social media can quickly become:

  • Inconsistent or off-brand

  • Time-consuming to handle internally

  • Difficult to sustain week after week

  • Disconnected from current offers, events, or promotions

  • Posted without a clear strategy

A consistent social media presence needs both strategy and execution.

We help businesses plan, create, schedule, and publish content that supports brand awareness, audience engagement, and business growth.

Social Media Management Packages

  • Starter Package

    Starter Package

    Perfect for businesses that need a consistent social media presence and professional content without managing everything internally.

    Includes:

    • Up to 2 posts per week

    • Content planning and publishing

    • Community engagement support

    • Monthly performance reporting

    • ManyChat setup and automation support

    • Quarterly content production (3 hours)

    • Up to 3 production sessions per quarter

    $1,850/month

  • Growth Package

    Growth Package

    Perfect for growing businesses that need increased visibility, more consistent content, and greater production flexibility.

    Includes:

    • Up to 3 posts per week

    • Content planning and publishing

    • Community engagement support

    • Monthly performance reporting

    • ManyChat setup and automation support

    • Quarterly content production (6 hours)

    • Up to 5 production sessions per quarter

    $3,500/month

  • Authority Package

    Authority Package

    Perfect for established businesses that need higher content output, stronger visibility, and ongoing strategic support.

    Includes:

    • Up to 5 posts per week

    • Content planning and publishing

    • Community engagement support

    • Monthly performance reporting

    • ManyChat setup and automation support

    • Quarterly content production (10 hours)

    • Up to 6 production sessions per quarter

    $5,000/month

What's Included In Social Media Management

Social media works best when strategy, content, and consistency work together.

Our packages are designed to help your business stay visible online through planned content, regular publishing, community engagement, automation, and performance reporting.

Every business is different. Some clients rely on us to handle most of their social media efforts, while others already have team members helping create content internally.

Our goal is to become an extension of your team by providing strategy, content creation, and ongoing guidance that helps create a stronger and more consistent social media presence.

What This Helps Support

  • Consistent social media activity

  • Stronger brand perception

  • Higher-quality content

  • Clearer content planning

  • More consistent publishing

  • Improved engagement opportunities

  • Content that can be reused and repurposed

Supported Platforms

Our primary platforms include:

  • Facebook

  • Instagram

  • YouTube Shorts

Additional platforms may be available based on your business goals, content strategy, and package level.

Platform recommendations are determined by your business goals, audience, content strategy, and available content.

Optional Facebook & Instagram Advertising Support

Optional Facebook and Instagram advertising support may be available for businesses looking to expand reach, promote specific offers, generate leads, or amplify high-performing content.

Advertising management and advertising spend are separate from Social Media Management package fees.

How Quarterly Content Production Works

Every Social Media Management package includes dedicated quarterly content production.

Production Allocation By Package:

Starter Package

  • Quarterly content production: 3 hours

  • Up to 3 production sessions per quarter

Growth Package

  • Quarterly content production: 6 hours

  • Up to 5 production sessions per quarter

Authority Package

  • Quarterly content production: 10 hours

  • Up to 6 production sessions per quarter

Production time is typically used through one or more content sessions at your business, office, job site, event, or other approved location.

This flexible approach allows content to be created around your business goals, campaigns, promotions, events, and seasonal opportunities throughout the quarter.

Content Formats May Include:

  • Short-form videos and reels

  • Photography

  • Carousel posts

Content may be created to support promotions, testimonials, events, educational content, team culture, and brand storytelling.

Our Process

The South End Blueprint

The South End Blueprint™ is our process for helping businesses align their message, content, website, social media, and marketing efforts around a clear strategy.

  • We learn about your business, audience, goals, and current marketing efforts to establish clear priorities and project direction.

  • We clarify your message, define priorities, and create a plan for content, campaigns, creative assets, and execution.

  • We capture and create the content needed to support your marketing goals, including video, photography, website content, and other creative assets.

  • We transform raw content into polished marketing assets that are organized, refined, and ready for use.

  • We help ensure content is deployed effectively across the channels that matter most and identify opportunities for future growth.

  • Many clients continue beyond a single project through ongoing content creation, social media management, website support, and creative strategy.

Is This Right For Your Business?

Social Media Management Is A Strong Fit If:

  • You want to show up consistently online

  • You need a content strategy for social media

  • You need help planning and publishing content

  • You want content created and managed for you

  • You want support beyond a one-time project

  • You understand the value of long-term consistency

This May Not Be The Right Fit If:

  • You only need a one-time creative project

  • You want raw content without strategy or publishing support

  • You are looking for the lowest-cost option

  • You are unwilling to participate in the content planning process

  • You are not ready to invest in a consistent long-term content strategy

Frequently Asked Questions

  • Yes. Every Social Media Management package includes content strategy.

    We help determine what content should be created, how often it should be published, and how it supports your social media goals.

  • Yes.

    In many cases, Social Media Management works best when we collaborate with your existing team.

    We often work alongside internal marketing coordinators, office managers, administrative staff, social media managers, and other team members who help support marketing efforts throughout the organization.

    Our goal is to become an extension of your team by providing strategy, content creation, and ongoing guidance that helps improve the consistency and effectiveness of your social media presence.

    Every business operates differently, and we are happy to collaborate with your existing team and processes.

  • Platform support depends on your package and content strategy. Plans may include Facebook, Instagram, YouTube Shorts, and other platforms based on your goals and audience.

  • Yes. Content goes through a review and approval process before publishing.

  • Yes. Caption writing is included as part of content scheduling and publishing.

  • Yes. Social Media Management can be added after a video production or photography project if you want ongoing support with planning, repurposing, scheduling, and publishing content.

  • No.

    Advertising management is available as an optional add-on service.

    Advertising spend is paid directly to the advertising platform and is separate from Social Media Management package fees.